Privacy Policy

Effective Date: October 1, 2024

At New Level (referred to as "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website.

1. Information We Collect

We may collect the following types of information when you visit or use our website:

Personal Information: This includes any information you voluntarily provide, such as your name, email address, phone number, and payment details when you fill out forms, make purchases, or subscribe to our services.
Non-Personal Information: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and the duration of your visits. This helps us improve the user experience and enhance site functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website and services.
To improve and personalize your experience on our site.
To process payments and transactions securely.
To communicate with you, including sending updates, promotional materials, and responses to your inquiries.
To analyze trends and usage patterns to improve our website and services.

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following cases:

Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, or perform related business functions.
Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.

4. Data Security

We take the protection of your personal data seriously. We implement reasonable security measures to prevent unauthorized access, use, or disclosure of your information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Your Data Rights

You have the right to:

Access, update, or correct your personal information.
Request the deletion of your personal data, subject to any legal obligations we may have to retain it.
Opt-out of receiving promotional communications by following the unsubscribe link in emails.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and understand user behavior. You can manage or disable cookies through your browser settings, but doing so may limit the functionality of our website.

7. Third-Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies before sharing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be posted on our website, and we encourage you to review it regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

New Level
Email: info@new-levelinc.com

Address: 852 Fifth Avenue, Suite 230, San Diego, CA, 92101

Phone: (619) 540-7481